LEGAL AREA

PRIVACY POLICY

Last updated: 23/02/2023

WHO IS RESPONSIBLE FOR DATA PROCESSING?

  • Responsible party's identity: SOLUCIONES MAMINAT NATURALES SL (B98915325)
  • Physical address: AV. PRIMADO REIT 118, OFICINA B, 46014, VALENCIA, VALENCIA
  • Email: info@maminat.com
  • Phone number: +34 692 85 60 13

WHAT PERSONAL DATA DO WE PROCESS?

As part of various activities conducted within the organisation, we collect the following types of data:

  • Identifying information.
  • Commercial information.
  • Transactions of goods and services.
  • Economic and financial data.
  • Special category data.

FOR WHAT PURPOSES AND SPECIFIC CASES DO WE PROCESS PERSONAL DATA?

At www.maminat.com, personal data is processed for the following purposes:

  • Customers: Manage the sale of goods and services, invoicing, accounting, collections, overdue payments, offers, quotes, contracts, customer service, contact, and business relationships.
  • Potential Customers: Follow up on business opportunities for the organisation.
  • Newsletter: Send information via provided channels about updates, news, products, and services related to us or our sector.
  • Contact/Chat: Respond to information requests received about the products and services offered, and answer any other questions sent by users.
  • Skin Care Test: Assess skin condition to provide a personalised skincare proposal.

WHAT IS THE LEGAL BASIS FOR DATA PROCESSING?

Personal information may be processed for:

  • Compliance with Legal and Regulatory Obligations.
  • Execution of a Contract: Managing requests for products and/or services.
  • Consent: By accessing our website, you agree to this Privacy Policy. You may withdraw your consent at any time by contacting us.

HOW LONG DO WE PROCESS PERSONAL DATA?

At www.maminat.com, personal data is processed for the following periods:

  • The period established by law
  • The period necessary to fulfil operational obligations

WHO DO WE SHARE PERSONAL DATA WITH?

To fulfil the purposes described, personal data may be shared with:

  • Service providers who perform services on our behalf

WHAT RIGHTS CAN YOU EXERCISE?

According to European regulations, you have the following rights:

  • Access: The right to request information about whether your personal data are being processed.
  • Rectification: The right to correct inaccurate or incomplete data.
  • Objection: The right to object to the processing of your personal data.
  • Erasure: The right to request the deletion of your personal data.
  • Portability: The right to receive your personal data in a machine-readable format.
COOKIE POLICY

Maminat Cookie Policy

Last Updated: 09/03/2023

What are cookies?

Cookies are small files that help personalise services, facilitate navigation, and gather aggregated information about visitors, among other functions.

Types of Cookies and Purpose of Use

There are several types of cookies depending on their management, duration, and purpose, such as first-party, third-party, session, persistent, and technical cookies.

TERMS AND CONDITIONS

Terms and Conditions

1. Introduction

This document sets out the terms and conditions governing the use of this website (www.maminat.com) and the purchase of products from it.

REFUND POLICIES

Cancellation Policy

If your package has not been collected by the courier, we can cancel your order and refund the money.

Exchange Policy

We have a clear exchange policy. You can exchange a product within 14 calendar days of receiving it.